Contact Us

Got a question?

Just Reach Out.

General

Enquiries.

hello@havencoffee.com.au

Customer

Support.

hello@havencoffee.com.au

Marketing

Enquiries.

natalie@havencoffee.com.au

Green Square HQ

Haven

Headquarters.

Location

Green Square Town Centre, Shop C1/34 Ebsworth St, Zetland NSW 2017

Hours

Weekdays

7:30 am — 3:00 pm

Weekends

8:00 am — 3:00 pm

Kitchen closes at 2:30pm.

Contact

0456 437 851

Email

hello@havencoffee.com.au

FAQs

Help

Centre

Orders are typically dispatched within 1–2 business days. Most deliveries arrive within 2–5 business days across Australia, depending on your location.

Yes! We offer free shipping on all orders over $70.

Absolutely. Once your order is shipped, you’ll receive a tracking link via email so you can follow it to your door.

At this stage, we only ship within Australia.

We can’t accept returns on coffee, but if there’s an issue with your order, contact us at hello@havencoffee.com.au and we’ll do our best to make it right.

We roast weekly and pack each order fresh to ensure your coffee arrives full of flavour and ready to brew.

Both! You can choose whole beans or have it ground to suit your brew method—espresso, filter, plunger, or stovetop.

Choose your favourite blend, grind type, and delivery frequency. You’ll get fresh coffee delivered on the schedule you choose—which also saves you 10% off.

Yes! You can pause, skip, update, or cancel anytime—no lock-in contracts, no stress.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

Currently, Haven gift cards can only be used in-store.

If you’re craving a more

fulfilling career, we want to

get to know you.

We’re always on the lookout for exceptional people. If you appreciate good coffee, good food and good hospitality then we want to hear from you!

book-open-text

Application Form

If you’re craving a more

fulfilling career, we want to

get to know you.

We’re always on the lookout for exceptional people. If you appreciate good coffee, good food and good hospitality then we want to hear from you!

book-open-text

Application Form